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How do I reset my password in Mondly?

Updated

If you forgot your password or want to change it, you can reset it directly from the app or website.
Make sure you’re using the same login method (email, Google, Facebook, or Apple) you used when you first signed up.

📝 Detailed Instructions:

📱 On the Mondly mobile app

  1. Open the Mondly app

  2. Tap Log in / Sign up

  3. Tap the Log in tab

  4. Tap Forgot your password?

  5. Enter your email address

  6. Tap Reset your password

You will receive an email with a link to create a new password. Once you save the new password, you will be prompted to log in again.

💻 On the Mondly website

  1. Go to app.mondly.com

  2. Click Log in / Sign up

  3. Tap the Log in tab

  4. Click Forgot your password?

  5. Enter your email address

  6. Click Reset your password

Check your inbox for the reset link.

🛠 Troubleshooting Steps

You get the message: “Oops, something went wrong” when you put your email
This usually means your account was created with Google, Apple, or Facebook login, and doesn’t have a password. Try logging in with the same method you used when you first signed up.

You don’t receive the password reset email

  • Check your Spam or Promotions folders

  • Make sure you entered the correct email address

  • If still not working, contact us at support@mondly.com.

The reset link is expired or not working
If the link in your email is no longer valid, please contact us at support@mondly.com and we’ll help you reset your password.

 

Can I reset my password if I used Google/Facebook/Apple to sign up?
No. These login methods do not use a Mondly password. You must continue using the same method to log in.

Can I set a password later if I signed up with Google or Facebook?
Yes, but only after logging in first. Then you can add an email and password sign in method in your account settings.

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